From Customer Feedback to Shipped Work — in One Platform.
Handle customer support, project delivery, or both. Start with what you need. Connect them when you're ready.
Start with what your team needs today.
Use Zensprint for support and feedback, project management, or both together. Each part works on its own. Together, they make the path from customer issue to shipped work much simpler.
For support teams
Bring tickets, feedback, and feature requests into one place. Triage quickly, stay organised, and keep close to what customers need.
- ✓ One inbox for feedback and tickets
- ✓ Quick triage and clear ownership
- ✓ Better visibility into recurring customer issues
For delivery teams
Track bugs, work items, and milestones in a clean workspace that keeps priorities clear without adding extra process.
- ✓ Simple bug and work item tracking
- ✓ Milestones that show progress clearly
- ✓ Clear views that help teams stay aligned
Use them together
Link customer issues to the work that fixes them. Move from incoming feedback to shipped updates without losing context.
- ✓ Turn tickets into tracked work items
- ✓ Keep support and delivery in sync
- ✓ Let customers know when the work is done
Start with support or project management. Add the other when it helps.
Keep support clear and easy to manage.
Put customer feedback and support tickets in one calm inbox. Your team sees what matters, responds faster, and keeps context from first report to resolution.
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Unified inbox — keep tickets, feedback, and requests together.
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Faster handoff — assign the right person quickly and keep ownership clear.
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Better signal — spot repeated issues and the requests customers care about most.
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Follow-up built in — let customers know when an issue is fixed or a feature ships.
Support Inbox
3 newManage work without the overhead.
Track bugs, work items, and milestones in a focused workspace that helps your team stay aligned and keep moving.
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Work items and bugs — create, assign, and prioritise without extra ceremony.
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Milestones — group work into clear delivery goals.
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Tags and filters — organise your backlog in the way your team thinks.
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Rich updates — keep context in each ticket with markdown updates.
Sprint · v2.4 Release
8 of 12 doneClose the loop from issue to outcome.
When support and delivery live in the same system, issues stay connected to the people who raised them. Your team gets clearer context, and customers see that their feedback led to action.
A customer reports a problem
The issue lands in your inbox, ready to triage.
It becomes tracked work
Link the ticket to a bug or feature in your project.
The customer hears back
When the work ships, you can close the loop.
No credit card required. Set up in minutes.
Simple pricing, clear value.
Start free, then upgrade when you need more. Every plan includes the full platform. Upgrade for scale, not for access.
Free
When you're just getting started or evaluating the platform
- ✓ Unlimited team members
- ✓ 1 project
- ✓ Support inbox
Team
When one project isn't enough and the team is shipping regularly
- ✓ Unlimited projects
- ✓ Milestones & roadmaps
- ✓ Ticket ↔ work item linking
Business
When you need automation, SLAs, and full audit control
- ✓ Custom fields
- ✓ Advanced automation
- ✓ SLA tracking
Annual billing saves 20%. See full pricing details →
Ready to go from feedback to shipped work?
Start with support or project management. Use both when you're ready. No credit card, no heavy setup, and no long rollout.