Project Management

Ship with
clarity.

Lightweight project tracking for teams that build things — without the enterprise overhead that slows you down. Work items, milestones, and the customer feedback loop in one place.

Backlog Milestones Linked tickets Auto-notifications
Acme SaaS — Q3 Sprint
8 Open · 5 Done
Backlog 4
Task
Redesign onboarding flow
Bug
Auth timeout on slow connections
Feature
CSV export for reports
In Progress 3
Bug
Fix Safari auth regression
Task
API rate limiting
Done 5
Feature
Payment webhook handler
Task
Migrate to PG 16
Work items per project
0
Configuration tax to begin
1
Click to link a ticket to a task
100%
Customer visibility on every fix
The problem

Project management tools have become the project.

01

You're maintaining the tool

Custom fields. Workflow automations. Board configurations. You spend more time managing the PM system than actually shipping product.

02

Customers are invisible

A bug affects 40 users. The fix ships. Nobody tells them. The support team handles 40 "is this fixed yet?" emails — manually.

03

Nobody sees the whole picture

Engineering has JIRA. Support has Zendesk. Leadership has a spreadsheet. The same problem is tracked in three places and owned by none.

Work items & bugs

Every task.
Every bug.
One backlog.

Add work items and bugs as they arrive — from your team, from support tickets, from anywhere. Status is simple: open, in progress, done. No custom field tax.

  • Separate types — work items and bugs with clear visual distinction
  • Linked tickets — connect bugs directly to incoming support tickets
  • Simple triage — assign, tag, and prioritise in a single interaction
  • Full timeline — status history automatically timestamped and auditable
Get started free
Acme SaaS · All Items
All
Bugs
Tasks
Auth timeout on slow connections
Bug ↔ SUP-047
SK
Redesign onboarding flow
Task
AK
CSV export for billing reports
Feature
JM
Dark mode flash on page load
Bug ↔ SUP-051
RL
Payment webhook handler
Done
AK
Milestones

Group work.
Ship with
intention.

Bundle work items into milestones that represent something real — a release, a sprint, a goal. Track completion at a glance. Know exactly where you stand.

  • Mixed content — group any mix of tasks, features, and bugs into a milestone
  • Derived progress — status rolls up automatically as work completes
  • Manual override — call it done when you need to, without ceremony
  • Focused scope — one record per milestone, not fragmented across tools
Start for free
V2.4 — SAFARI HOTFIX
8 items · 67% complete · Due in 3 days
Identify root cause — focus-visible polyfill
Done
Revert to iOS 17 compatible version
Done
E2E test on Safari / Chrome / Firefox
In Progress
Deploy to production
Pending
Notify affected customers via portal
↔ 3 tickets
Close the loop

Fix the bug.
The customer
knows.

Link a work item to a support ticket. When the task ships, Zensprint automatically notifies the customer through their portal. No manual email. The loop closes itself.

  • One-click link — connect a work item to any support ticket instantly
  • Auto-notification — customer alerted when status reaches "done"
  • Live portal update — customer sees the resolution on their support portal
  • Full trail — who fixed what, when, and why. Permanently on record.
See it in action
🎫
Support Ticket
Login button not responding on mobile Safari — Sarah K.
linked to
🔧
Work Item Done
Revert focus-visible polyfill — iOS 17 regression
resolved → notification queued
✉️
Customer Notified
Hi Sarah — your reported issue has been resolved. See the update on your portal.
How it works

From backlog to shipped.

01

Create your project

Name it, invite your team. You're live in under a minute. No template required. No ceremony.

02

Build your backlog

Add work items and bugs. Link them to incoming support tickets as they arrive. One interaction.

03

Track milestones

Group work into milestones. Progress derives automatically as work completes. No manual updates.

04

Close the loop

Mark it done. The customer is notified automatically. The loop closes without lifting a finger.

Works even better with Support

Every project needs
a Support engine.

Projects tells your team what to build. Support brings you the voice of the customer. Together they create a conversation that closes automatically, every time.

Explore Support →
🎫 Shared inbox, customer portal, full audit trail Support
native bridge
📋 Backlog, milestones, linked work items Projects
closes the loop
No manual email. No missed resolution. The customer knows. Done
What teams say

Built for teams that build things.

★★★★★

"Finally a project tool that doesn't need its own project to set up. We were live in an hour and shipping in two days."

MH
Marcus H.
CTO, early user
★★★★★

"The linked tickets feature is what sold us. A customer reports a bug, we fix it, they are automatically notified. JIRA never did that."

PT
Priya T.
Product Lead, early user
★★★★★

"We cut our 'is this fixed' emails by 80%. The loop literally closes itself. I didn't realise how much manual work we were doing."

AN
Alex N.
Head of Customer Success, early user
Get started

Create your first project
for free.

No card. No config. No ceremony. Start shipping with clarity today — connect it to Support when you're ready to close the loop completely. 30 day free trial - cancel any time.

Free trial available No credit card required Cancel anytime GDPR compliant